Payment Assistance

We understand that challenges sometimes arise and you may need assistance paying your Cobb EMC bill. Through payment arrangements, choose your own due date, our senior discount and convenient payment options, we’re here to help.

Learn more about payment arrangements here, email us or call us at 770-429-2100 to set up a flexible series of payments and prevent service disruption.

The local assistance organizations listed below can help members see if they qualify for assistance paying their electric bill:

We encourage members who are not facing financial hardship to support other Cobb EMC members through Project SHARE. Learn more about how this program assists qualified families.

Assistance agencies may assist a member who is having trouble paying his or her electric and/or gas bill. Each has unique eligibility requirements and the right to refuse assistance to a member. Contact the agencies listed below to see if any can assist you, or dial 211 from any telephone to get a complete listing of local assistance agencies.

  • Bartow County DFACS: 47 Brooks Drive, Cartersville, GA, 770-387-3710
  • Cherokee County DFACS: 105 Lamar Haley Parkway, Canton, GA, 770-720-3610
  • Cobb County DFACS: 325 Fairgrounds Street, Marietta, GA, 770-528-5000
  • Cobb Family Resources: 377 Henry Drive, Marietta, GA, 770-428-2601
  • MUST Ministries: 460 Pat Mell Road, Smyrna, GA, 770-436-9514
  • MUST Ministries (Cherokee): 141 Marietta Street, Canton, GA, 770-479-5397
  • MUST Ministries (Marietta): 55 Elizabeth Church Road, Marietta, GA, 770-427-9862
  • North Georgia Community Action: 250 West Church Street, Jasper, GA, 706-692-5623
  • North Georgia Community Action (Cherokee County Only): Canton, GA, 770-345-6531
  • Salvation Army (Project Share): 489 Bishop Street, Atlanta, GA, 770-441-6200
  • Salvation Army of Cobb: 202 Waterman Street, Marietta, GA, 770-724-1652
  • Storehouse Ministries: 1348 Canton Road, Canton, GA, 770-428-8410
  • Tallatoona Community Action: 995 Roswell Street Marietta, GA, 770-422-4926

During summer months, some agencies offer fans to seniors.

Cherokee County Senior Services: Call 770-345-7515. Housebound seniors who need fans delivered should call 770-479-2193 or 678-493-6500.

Cobb County Senior Services: Call 770-528-5355. Visit Cobb County Senior Services online for more information.