Our Reliability

We're committed to bringing you dependable power with fewer interruptions.

We’re committed to continually strengthening our smart grid and keeping our system infrastructure up-to-date, so you have power you can rely on.

Cobb EMC is ranked 1st in the nation for restoring outages quickly and 2nd in the nation for providing reliable power, according to the IEEE. We take pride in our high service levels because reliable power from us means more time for you to focus on the moments that matter most.

Here’s how we make sure we're keeping the lights on:

System Upgrades

One of the most important things we do to provide reliable electricity is maintaining and updating our infrastructure. We regularly inspect, improve and monitor 9,000+ miles of line across five counties. This can include changing old poles, building new substations, or replacing aging underground cables.

Our Supervisory Control and Data Acquisition (SCADA) system also increases the efficiency of our system upgrades and maintenance by continuously monitoring equipment status and performance and feeding the information back to our Power Control technicians. Cobb EMC was the first cooperative in Georgia and the first co-op of its size in the nation to implement SCADA. This is just one of the many ways we’re working to bring you reliable power.

Smart Technology

Our smart grid includes smart meters, a fiber-optic network for fast and secure communications from the field to the office, and one of the most technologically advanced power control systems in the world. Our Power Control technicians provide centralized monitoring of power system operations and weather 24/7, 365 days a year. Advanced Metering Infrastructure (AMI) technology allows our power control team to monitor the electrical system from our campus. When a meter on our system loses power, we’re immediately notified. In many cases, we can diagnose the problem and re-connect service with the flip of a switch.

Cobb EMC also uses a combination of Geographic Information Systems (GIS) and Outage Management Systems (OMS) to group outages and predict the outage location. Our mobile workforce management system electronically dispatches outage tickets to crews in the field. The wireless integration of these and other electronic systems enables improved response times and customer service.

Our smart grid includes smart meters, a fiber-optic network for fast and secure communications from the field to the office, and a technologically advanced power control system, which has been studied by utilities across the nation and worldwide. This smart technology helps keep your lights on, even when a problem arises.

Smart Meters

Smart meters are digital meters that use the latest advanced metering and communications technologies. This allows our power control team to know exactly when a meter on our system loses power. In many cases, we’re able to diagnose the problem and restore power immediately – all from our campus – through automation.

Smart meters transmit hourly meter readings through secure two-way communications back to Cobb EMC, similar to a cell phone network.

Smart meters also allow you to track electricity use by the hour so you can make smart energy decisions. Reading a smart meter is easy. Once you learn the basics, you can easily measure your own electric use by simply checking your meter. Your smart meter uses a digital readout alternating between two different displays:

  1. The initial screen will display "888888…" indicating that the unit is functioning properly.
  2. The next screen shows the total kWh of energy use. This 5-digit number is cumulative and may include leading zeros.

Cobb EMC does not reset the meter each month, so you can see how much electricity you have used by simply subtracting the previous month’s reading from the present reading. Your previous month’s reading can be found on your bill statement.

Innovative Technology

Cobb EMC strives to bring you innovation and continual improvement. We’re implementing and continue to explore new technology – padmounted distribution substations, drones and satellite imagery – so we can deliver the reliable electricity you expect.

Tree trimming

Many of the power outages in our service area are tree-related. Trees and limbs falling on overhead lines often cause blinks and power outages. 

We try to prevent this type of outage by proactively trimming trees along our power lines. Maintaining this area reduces outages and eliminates safety hazards for our crews and the public. 

System Resiliency

To provide the most efficient service possible, we power our homes and businesses from various sources. Each of Cobb EMC’s more than 200 distribution circuits is tied in with others so, if necessary, power can be delivered from an adjoining circuit. This allows for more outages to be restored faster.

Learn more about reliability benefits specific to our large industrial/commercial members.

Providing reliable power at an affordable price

Our commitment to our members extends beyond providing reliable electric service – we also strive to do so at an affordable price. To do this, we purchase electricity from several different producers at the best rates we can negotiate. To learn more about our rate options, visit our rate selection tool.

Sources: National Rural Electric Cooperative Association, Cooperative Research Network, Sandia National Laboratories, Idaho National Laboratory, Cooperative Research Network and articles written by Scott Gates, NRECA.