News

Cobb EMC Ranks Top 10 among Cooperatives for Customer Satisfaction

The company’s focus on reliability, low rates and communication earned their record-breaking score of 783 – 11 points higher than the industry average

(Marietta, GA – Oct. 3, 2019) – Cobb EMC today announced that the electric cooperative now ranks eighth for Customer Satisfaction among cooperatives, according to the J.D. Power 2019 Electric Utility Residential Customer Satisfaction Study, which surveys customers of the nation’s 142 largest electric utility brands.

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Trick-or-treat with safety in mind

Don’t let safety spook you this Halloween. Before your ghosts and goblins hit the streets to trick-or-treat, talk to them about safety and how simple precautions can make for a fun and safe night.

Costumes

  • Decorate costumes and bags with reflective tape and try to use light colors.
  • Choose face paint and makeup instead of masks, when possible. Masks can obstruct a child’s vision.
  • All costumes and wigs should be fire resistant.

Trick or Treating

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7 ways Cobb EMC works for you

  1. We regularly inspect, improve and monitor 9,000+ miles of line across six counties. This includes routine tree trimming to avoid outages and safety hazards during storms.
  2. We’re looking to the future and planning for the stability of our electric grid. That’s why we support electric vehicle adoption. EVs help spread out our collective energy use across the hours in the day and night. Best of all, they’re more affordable than ever and are a practical option for an everyday commute.

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Electric Co-ops are Engines of Economic Development

Cobb EMC smart meters, Cobb EMC bucket truck

Cobb EMC is deeply committed to providing affordable and reliable electricity to our members and empowering the communities that we serve. This means being more than just an electricity provider; it means being a partner in economic development and other activities that improve the lives of our members.

But have you ever stopped to wonder what kind of an impact the nation’s roughly 900 electric co-ops have across the United States?

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Making your power more reliable

We’re ranked 3rd in the nation for providing reliable power. Today, we’re trimming trees and using technology to make your electric experience even better.

System Upgrades

One of the most important things we do to provide reliable electricity is maintaining and updating our infrastructure. This can include changing out old poles, building new substations or replacing worn wires.

Our teams work strategically to keep our infrastructure up-to-date so you have power you can rely on. 

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It takes a village to serve our community

Cobb EMC Community Foundation, community, volunteer

As your cooperative, it’s our duty to serve and invest in the communities where we live and work. And that’s why we believe in giving back. 

With your help, the Cobb EMC Community Foundation has given more than $4 million to 179 local nonprofits within our five-county service area since 2013. In 2018, our employees volunteered over 1,400 hours. 

It takes a village to better our communities, and we thank you for helping us serve.  

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What To Do During A Power Outage

Outage & Storm Center

Whether you experience a short-term or long-term power outage, we want you to be prepared and know what to expect. Storms and accidents can both cause outages, and while we work on getting your power back on, it’s important for you to remain safe and calm. Follow our steps to make sure you are prepared if you ever experience a power outage.

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What to expect at the Annual Meeting

annual meeting FAQs

This year is Cobb EMC’s 81st annual member appreciation event, and all members are welcome to attend and learn about ways to save on your electric bill, the future of Cobb EMC and enjoy a day of fun for the whole family.

Starting at 8 a.m. members can register for the meeting, then join in on the fun. We’ll have kids games and activities, free fair tickets, door prizes, demonstrations and stations to take pictures with the bucket truck and try on lineman safety gear.

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Cobb EMC honors law enforcement

Cobb EMC’s annual Steak Out appreciation lunch honored law enforcement from across the electric cooperative’s five-county service district.

Law enforcement officers and area elected officials attended the event, which was held at the Cobb EMC Bo and Mary Jean Pounds Auditorium. Guests enjoyed a steak lunch catered by LongHorn® Steakhouse Acworth, along with live music and door prizes. 

Cobb EMC has a long-standing tradition of supporting local law enforcement and public safety personnel.

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Chat with us!

Have a question or just want to chat with a Cobb EMC member care representative?