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SmartHub FAQs



SmartHub® is only compatible with the following browser versions: Apple Safari 9.0+, Mozilla Firefox 27+, Internet Explorer 11+, Google Android 5.0+, Google Chrome 30+. Make sure your browser is up to date. Updated browsers provide a better user experience and greater security protection.


1. What is SmartHub?

2. The first time I used SmartHub I was asked for a security passphrase. What is the security passphrase?

3. What are my payment options with SmartHub?

4. What is the difference between the mobile app and the web version of SmartHub?

5. Is my phone or tablet platform supported?

6. Is the app secure?

7. How do I get the app for my phone?

8. Do I have to buy the app?

9. What web browsers are compatible with SmartHub?

10. Do I have to change the way I pay my bill in order to use SmartHub?

11. I have multiple accounts. Can I see them all on the web?

12. Can I make a payment on multiple accounts?

13. How current is the account information I see in the app or on the web?

14. How do I sign up for notifications? What if I want to receive notifications for multiple accounts?



One-time Payments FAQs


Auto Pay FAQs


Scheduled Payments FAQs



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