A COVID-19 Update
A COVID-19 Update
It has been a challenging few weeks for the communities we serve, our nation and the world.
We appreciate your patience and flexibility while we navigate these challenging circumstances. The situation surrounding COVID-19 is still evolving and we are actively monitoring real-time communications from the Centers for Disease Control (CDC) and local authorities for the most up to date information.
How we’re staying safe, prepared and maintaining your power
For our members, our customer care team will be working remotely. We will continue to have the drive-thru open for payments, but the front lobby with be closed. Cobb EMC crews will continue to respond to all power restoration needs, should they arise. Our award-winning crews are the reason why we’re ranked 3rd in the nation for reliability, and they are here to serve our members.
We ask that you continue to follow CDC recommendations for prevention and to be aware of phishing scams offering health advice or threatening you if you do not pay your bill.
Here are some helpful resources
- Centers for Disease Control and Prevention
- Georgia Department of Public Health
- World Health Organization
- Cobb EMC's scam alert
Our employees live and work in this community and we share your concerns. One of our top priorities as your electric cooperative is the safety and well-being of members like you, our employees and the community. We appreciate having you as a member and are here for you, 24/7/365.
- By phone at 770-429-2100
- By email at firstname.lastname@example.org
- Report an outage on the Cobb EMC app
- Report an outage online
- Report an outage by phone at 770-429-2100
Thank you from the entire Cobb EMC family.
Have a question or just want to chat with a Cobb EMC member care representative?